Simple, Transparent Pricing
Start free. Upgrade when you're ready.
FREE
$0
/mo
50 conversations/mo
50 conversations per month
AI-powered WISMO support
Custom bot name and tonealysis
Widget theme customization
Shopify Theme Editor setup
PRO
$29
/mo
7-day free trial
700 conversations/mo · 200 escalation emails
700 conversations per month
Email escalation alerts included
Weekly summary reports
Basic analytics and CSV export
Store policies: return and shipping
Widget position and visibility control
Remove Lumen branding
PRO+
$69
/mo
7-day free trial
1,500 conversations/mo · 500 escalation emails
Everything in Pro
Advanced escalation handling
Email escalations, 500 per month
Advanced analytics dashboard
Ticket status editing
Custom AI persona and prompts
Custom bot avatar upload
Feature
Free
Pro
Pro+
Monthly Conversations
50
700
1,500
AI-Powered WISMO Support
Escalation Emails
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Store Policies (Return/Shipping)
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Support Contact Sharing
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Custom Bot Name
Bot Tone Selection
Widget Theme Customization
Widget Position Control
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Widget Page Visibility
—
Remove Lumen Branding
—
Weekly Summary Reports
—
Analytics Dashboard
—
Basic
Advanced
CSV Export
—
Ticket Status Editing
—
—
Custom AI Persona & Prompts
—
—
Bot Avatar Upload
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Can I cancel my subscription anytime?
When does billing start?
Can I upgrade or downgrade?
What happens when I hit my conversation limit?
